Coronavirus: ABB accelerates remote connectivity for operations07 April 2020

As businesses are being directed to limit site work due to the on-going Covid-19 pandemic, the need remains to ensure that assets continue to operate across a range of sectors, including utilities, energy, process, hybrid and maritime industries, as well as safeguarding food processing, power generation, water management, tissue production, data centres and the transportation of goods.

To support this effort, ABB is working with customers to ensure the access to field operators and service engineers who cannot be on-site by delivering control room livestreams, operational insights, process data and plant key performance indicators to users at home.

To ensure continuous operations, customers can access a suite of ABB remote-enabled solutions, the firm explains. This includes remote condition monitoring of critical assets; augmented reality maintenance support; online tools for training and spare parts stocking; and self-diagnoses that mitigate risk to assets, processes and security. Many of these services are delivered through ABB Ability Collaborative Operations.

Peter Terwiesch, president of Industrial Automation at ABB, says: “During the Covid-19 crisis, governments and companies are having to make difficult choices, balancing people’s safety with economic livelihood. ABB is committed to supporting both: protect people, while helping businesses to stay operational during these challenging times. Remote services and digital solutions can make a major contribution to keep people safe, production running, and critical supply chains and economic livelihood preserved.

“We are committed to support our customers to run their operations safely, to keep the lights on, keep people connected, and help us all to weather this storm, together.”

Adam Offord

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