JOST fifth wheels deliver reliability and safety for chilled haulier02 November 2016
Hauliers that specialise in temperature controlled haulage for food products operate to the strictest of standards, because a breakdown or fault during a delivery can easily cause the entire load to spoil before it reaches its destination. As such, they must work hard to develop strong relationships with high quality suppliers for the components on all of its vehicles.
This importance of these relationships is well illustrated by vehicle component and system specialist JOST UK, which supports many specialist companies. “It is not enough for us to be suppliers, we have to engage fully and become true business partners,” Paul Clayton, UK & regional technical sales & support manager for JOST UK explained. “The quality of our products is excellent, and - very importantly - the level of service and back up has to be first class. Hauliers have to be comfortable in the knowledge that they can rely on us.”
As an example of this, Clayton recalls an occasion last year, when the fifth wheel on one of a client’s articulated trucks stopped working at the end of a trip. JOST visited the site first thing next day, completed an inspection and identified that the wheel had been damaged through mishandling. “Many companies would have offered to repair it, and inevitably it would have meant the truck being off the road for a couple of days,” he said. “But our guys had the foresight to bring a spare wheel in the boot of their car and fitted it on the spot.”
Many temperature controlled haulage companies are part of large international groups that specialises in food logistics, and their trucks will often, for instance, take loads right across Europe. Similarly, JOST UK is part of JOST International, so is well able to support companies with hundreds or thousands of vehicle and depots in dozens of countries.
Mark Venables
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