A team of operators using Teamwork gains access to enterprise-wide information in real-time which is tailored to the specific job role or task of the user. This reduces the time it takes to get frontline workers up to speed on basic skills and streamlines support requests through digital collaboration tools such as in-app live video conferencing.
AVEVA Teamwork automatically compiles a digital repository that stores best practices and detailed process knowledge, reducing the operational impact when experienced workers retire.
Andy Graham, solutions manager, SolutionsPT, said: “A worrying statistic around industrial operations is that only a tiny 4% of workplace learning is formal and this contributes to around 84% of quality costs being caused by worker errors. AVEVA Teamwork goes a long way to resolving this issue by giving operators real-time access to important data and a direct line to experts who can solve any issue. This real-time knowledge sharing offers huge efficiency improvements to operators, whether they are just starting out at a company, or have been a valued employee for many years.”
A connected worker in an enterprise that has deployed AVEVA Teamwork can stay up to date with a rolling news feed of critical information – a format that most people will recognise and understand instantly from social media dashboards. The organisation can segment communication channels to ensure only the relevant data is seen, assign tasks and issues through user tagging, and document specific equipment best practices to improve efficiency gains.
New individuals entering the workforce can undertake multi-step training programmes with curated exams and content based on location and job role. They are also able to continue learning outside of the facility or in a classroom using live data via a secure Cloud connection. If they any experience any issues they can review photos and videos of the problem being solved previously or be routed directly, in-app, to the most relevant expertise.
A brochure on the system is available via https://is.gd/urezak